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General Topics Do you have a question about the products? Please read and post questions about the products from Royal Scandinavia in the forum - we are maintaining the largest Royal Copenhagen forum on the internet. You find it in the information box to your right "Forums - Q and answers" Who are Cornelius Hansen & Co.?
Currency /Price /Tax Topics Why are your prices in U.S. Dollars when you are a Danish company?
Why are your prices so low?
Sales tax (EU delivery addresses only) For used items (items produced before 2003) will no sales tax be added. For items produced in 2003 and after and to be delivered to an address within Europe (EU) will the item price will be added Danish sales tax (25%) when you check out. If you're buying to a tax registered business located in EU with a valid EU tax number please contact us with your name, name of the business, address, tax number and we will set up an account for you in order to make it possible to make tax free purchases. Payment/Security Topics Which currencies do you accept?
Will I have to pay customs/import
duty?
Which methods of payment do you accept? 1. Pay cash - cheap and risky 2. Credit card online 3. Credit card via PayPal - fast, simple and cheap 4. Personal check/cashiers check (payable in Denmark) - free and safe 5. International money order - cheap and safe 6. Postal Checks - cheap, safe and slow 7. Wire to my Danish Bank - very fast and safe but more expensive (US costumers please use option 4 for bank transfers) Please find more details in the information box choosing Payment
Can you charge my credit card
directly?
Shopping Topics Can you send me a
catalogue? I'm looking for a discontinued pattern. Can you give me a
valuation for my china? I'm looking for a pattern/item that is not shown on your web site. Do you sell seconds or
rejects? We will be happy to deal with any complaint. Shipping & Insurance Topics What are your shipping
charges?
How long will my order
take to arrive?
How can I check the progress of my order? If you haven't received your order within 8 business days, please ask. What happens if something
arrives damaged?
None of the above topics
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Shipped safe and insured from Denmark to anywhere in the world with Priority Air Mail. World wide delivery time: 4-8 business days. |
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| Copyright © 2000-2004 Cornelius Hansen & Co. ApS. All rights reserved. | Saturday 10 May, 2008 |